Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Miara Systems Inc. ("Company," "we," "us," or "our"), which operates the Stuflink brand. They govern access to and use of the website, mobile applications, waitlist, invite-only early access, store tools, and related services (collectively, the "Service").

By creating an account, joining the waitlist, redeeming an invite, listing inventory, booking a rental, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Parts of the Service may be closed to the public. Waitlist registration, invite codes, and early-access pages do not guarantee launch timing, features, pricing, or approval to list or book. Invite codes are personal, non-transferable, and may be revoked at any time. We may limit, pause, or end early access without notice.

Features offered during invite-only or beta periods are provided as-is, may change, and may have no service-level commitment. Feedback you submit may be used by us without restriction or compensation.

Stuflink is an online marketplace that helps independent stores and hosts ("Stores") connect with people who want to rent items ("Renters"). The Company is not a party to the rental contract between a Renter and a Store, except as a technology, booking, and payment facilitator. We are not a lessor, insurer, broker, or guarantor of any item.

Stores are solely responsible for their listings, inventory accuracy, item condition, availability, pickup and return logistics, insurance, licensing, taxes, and fulfillment. Renters are responsible for using items lawfully, returning them on time and in the agreed condition, and communicating through the Service for active bookings.

• You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract.
• You must provide accurate registration information and keep your account secure. You are responsible for all activity under your account.
• We may require identity, payment, or store verification before you list, receive payouts, or complete higher-value bookings.
• We may refuse, suspend, or terminate accounts that violate these Terms, fail verification, pose fraud or safety risk, or harm the marketplace.
• One person or business should not create multiple accounts to evade fees, limits, reviews, or enforcement.

• Provide accurate names, photos, quantities, pricing, availability, deposits, and pickup or return instructions.
• Keep inventory quantities and status current. You are responsible if an item is overbooked, unsafe, misdescribed, or unavailable.
• Honor confirmed bookings except as permitted by the stated cancellation policy or applicable law.
• Maintain items in safe, lawful, working condition suitable for the described use. Do not list stolen, counterfeit, recalled, or illegal goods.
• Comply with licensing, tax, insurance, consumer-protection, and local rules that apply to your rentals.
• Do not discriminate against renters on grounds prohibited by applicable law.
• Subscription plans, listing limits, take-rates, and feature gates are as disclosed in the Service at the time you subscribe or list. We may change plans prospectively with notice.

• Book and pay only through the Service unless we authorize an exception in writing.
• Review listing details, dates, quantity, pricing, deposit, and cancellation terms before you confirm.
• Use rented items only for lawful purposes and follow the Store’s reasonable instructions.
• Return items on time and in substantially the same condition, ordinary wear excepted.
• Report damage, loss, delay, or safety issues promptly through the booking or to support.
• Do not attempt to circumvent platform fees by paying Stores off-platform for bookings that started on Stuflink.

Payments, payouts, deposits, and platform fees are processed through third-party payment providers (including Stripe). By transacting on the Service you authorize us and our partners to charge or reverse the amounts shown at checkout or in your booking record, including rental price, deposits, taxes we collect when required, platform fees, subscription charges, and adjustments for damage, no-shows, or cancellations.

• Platform take-rates, subscription prices, and payout timing are disclosed in the Service. Fees may differ by plan and region.
• Deposits may be authorized, captured, or held according to listing rules and claim outcomes. Unused deposits are released according to the booking record and processor timelines.
• Stores are independent businesses responsible for their own taxes unless the Company is required by law to collect or remit on their behalf.
• Chargebacks, failed payments, unpaid claims, or suspected fraud may result in holds, offsets against payouts, or account restrictions until resolved.
• We are not a bank. Payouts depend on the payment partner, identity checks, and your compliance with these Terms.

Cancellation and refund rules depend on booking status, the listing policy, and applicable law. The booking screen and receipt control the policy for that transaction. The Company may facilitate refunds, deposit captures, or adjustments but does not guarantee any outcome between Renters and Stores.

Damage, loss, late-return, and similar claims must be submitted through the Service with evidence when we provide a claims flow. We may review messages, photos, and transaction records. We are not an insurer and do not promise that a claim will be paid. Stores should carry their own insurance for inventory and liability.

Booking-related communication should stay on the Service. We may monitor or review messages for fraud, safety, and fee circumvention. You consent to receive transactional emails, push notifications, and (where you provide a number and it is permitted) SMS related to your account. Marketing messages require opt-in where the law requires it, and you may opt out of marketing at any time.

Optional AI tools (including listing assistance) may generate text or suggestions from content you provide. Outputs can be inaccurate or incomplete. You must review them before publishing. We do not warrant AI output, and using those tools does not transfer any liability for your listings to the Company.

You may not use the Service to:

• Violate any law, regulation, sanction, export rule, or third-party right.
• List weapons, explosives, hazardous materials, stolen property, counterfeit goods, or items that are illegal to rent in your location.
• Harass, threaten, defraud, impersonate, or endanger others.
• Scrape, reverse engineer, overload, or interfere with the Service or its security.
• Create fake accounts, manipulate reviews, abuse promotions, or evade plan limits.
• Circumvent fees or move platform-originated transactions off-platform.
• Upload malware, infringing content, or another person’s personal information without authority.

You retain ownership of content you submit (photos, descriptions, messages, reviews). You grant the Company a worldwide, non-exclusive, royalty-free license to host, display, reproduce, adapt, and distribute that content solely to operate, secure, and promote the Service. You represent that you have the rights needed to grant that license.

Stuflink names, logos, software, and design are our property or our licensors’ property. You may not use our trademarks without written permission. If you believe content infringes your copyright, email us with a complete notice and we will respond as required by applicable law.

The Service depends on third parties such as payment processors, identity vendors, hosting providers, app stores, and maps. Their terms and privacy policies apply to their processing. We are not responsible for outages, holds, or decisions those providers make, except to the extent the law does not allow us to disclaim that responsibility.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT LISTINGS ARE ACCURATE, THAT ITEMS ARE SAFE OR SUITABLE, THAT INVENTORY IS AVAILABLE, THAT PAYOUTS WILL ARRIVE ON A PARTICULAR DATE, OR THAT TRANSACTIONS WILL BE ERROR-FREE. EARLY-ACCESS AND BETA FEATURES MAY BE INCOMPLETE OR WITHDRAWN.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, INVENTORY, OR BUSINESS, ARISING FROM YOUR USE OF THE SERVICE OR ANY RENTAL, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID TO THE COMPANY IN PLATFORM OR SUBSCRIPTION FEES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100), EXCEPT WHERE SUCH LIMITATIONS ARE PROHIBITED BY LAW. THESE LIMITS APPLY TO THE FULLEST EXTENT PERMITTED, INCLUDING FOR NEGLIGENCE, BUT NOT FOR FRAUD OR WILLFUL MISCONDUCT WHERE THE LAW FORBIDS THAT LIMITATION.

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your listings or inventory, your rentals, your content, your taxes, injury or property damage involving an item you listed or rented, or your violation of these Terms or applicable law.

We may suspend or terminate access to the Service at any time for violation of these Terms, unpaid fees, risk to users, legal requirements, or extended inactivity. You may stop using the Service at any time and request account deletion as described in our Privacy Policy. Outstanding bookings, claims, fees, and payouts survive termination until resolved. Provisions that by their nature should survive (including payment, disclaimers, liability limits, indemnity, and dispute terms) will survive.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules, except where mandatory consumer-protection laws in your jurisdiction provide otherwise.

Before filing a claim, you agree to contact us at the email below and attempt to resolve the dispute informally for at least thirty (30) days. Except where prohibited, disputes that are not resolved informally will be finally settled by confidential, binding arbitration administered in English in Toronto, Ontario. Either party may instead bring an individual claim in small-claims court of competent jurisdiction. YOU AND THE COMPANY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION TO THE MAXIMUM EXTENT PERMITTED BY LAW.

If a court finds the class waiver unenforceable for a particular claim, that claim must proceed in court and not in arbitration. If arbitration is not permitted for you as a consumer, disputes may be brought in the courts of Ontario, and you consent to that venue.

• These Terms plus policies referenced here are the entire agreement between you and the Company about the Service and replace prior agreements on the same subject.
• If a provision is unenforceable, the rest remains in effect.
• We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign them without our written consent.
• Failure to enforce a provision is not a waiver.
• Nothing in these Terms creates a partnership, joint venture, or employment relationship. Stores are independent contractors.
• Headings are for convenience only.
• You consent to electronic communications and records, including electronic signatures, as equivalent to writing where the law allows.

We may modify these Terms from time to time. We will post updated Terms in the Service and revise the "Last updated" date. Material changes may be communicated by email or in-app notice. Continued use after changes take effect constitutes acceptance. If you do not agree, stop using the Service.

Questions about these Terms? Email support@stuflink.com with "Terms" in the subject line.